Monitoring & Maintenance
Your files remain efficient long after delivery.
Why this service?
A delivered file is not static: needs evolve, data changes, errors can appear.
No long-term commitment
Cancellable at any time. You only pay for what you need.
Confidentiality guaranteed
Your data remains yours. Access only to explicitly shared files.
Monthly activity report
Summary of each intervention: time spent, modifications, recommendations.
What's included every month
Bug fixes
Any malfunction corrected within 24 business hours.
Minor evolutions
Adding fields, modifying formulas, new tabs.
Priority support
Direct email access with guaranteed response within 4 hours.
Updates
Compatibility maintained with new Office versions.
✓ No commitment
✓ Cancellable at any time
✓ Monthly report included
✓ Response within 4 hours